Privacy Policy

Last updated: December 2025

1. Introduction

SubPlus ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our subtitle management application.

2. Information We Collect

2.1 Personal Information

  • Email address (when you create an account)
  • Display name or username
  • Google account information (if you sign in with Google)

2.2 Usage Data

  • Search queries for subtitles
  • Downloaded subtitle preferences
  • App usage statistics and crash reports
  • Device information (model, OS version)

2.3 File Access

  • Access to video files for subtitle matching
  • Access to storage for downloading and saving subtitles

3. How We Use Your Information

We use the collected information to:

  • Provide and maintain our service
  • Authenticate users and manage accounts
  • Search and download subtitles based on your requests
  • Improve app functionality and user experience
  • Send important updates and notifications
  • Analyze app usage to fix bugs and improve performance

4. Why We Require User Accounts

SubPlus requires user accounts to provide enhanced features and personalized experience:

  • Subtitle Ready Notifications: We send push notifications when subtitles you requested become available, so you don't have to keep checking manually
  • Download History: Keep track of your previously downloaded subtitles across devices
  • Personalized Recommendations: Suggest subtitles based on your viewing preferences and language choices
  • Synchronized Settings: Access your preferences and settings from any device
  • Request Tracking: Monitor the status of subtitle requests and automatic matching
  • Priority Access: Faster subtitle processing and download speeds for registered users

Without an account, you can still search and download subtitles, but advanced features like notifications and cross-device sync won't be available.

5. Data Storage and Security

We implement appropriate security measures to protect your personal information:

  • Encrypted data transmission using HTTPS/TLS
  • Secure authentication using industry-standard protocols
  • Regular security audits and updates
  • Limited access to personal data by authorized personnel only

6. Third-Party Services

SubPlus uses the following third-party services:

  • Google Sign-In: For authentication (Google's Privacy Policy applies)
  • Subtitle Databases: To search and download subtitles (OpenSubtitles, etc.)
  • Analytics Services: To understand app usage patterns
  • Firebase Cloud Messaging: For sending push notifications about subtitle availability

7. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share data only in these circumstances:

  • With your explicit consent
  • To comply with legal obligations
  • To protect our rights and prevent fraud
  • With service providers who assist in app operations

8. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your account and data
  • Opt-out of non-essential data collection
  • Export your data in a readable format
  • Disable push notifications at any time in app settings

9. Children's Privacy

SubPlus is not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13. If we discover such data has been collected, we will delete it immediately.

10. Changes to Privacy Policy

We may update this privacy policy from time to time. We will notify you of significant changes through the app or via email. Continued use of SubPlus after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this privacy policy or your data, please contact us through the contact form on this website.